Accessibility

This accessibility statement applies to the Dumfries & Galloway College Student Portal located at students.dumgal.ac.uk.

This website is run by Dumfries and Galloway College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader
    (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some content and parts of this website may not be fully accessible:

  • Some of our content is contained in older PDFs which are not fully accessible to screen reader software.
  • Some live video streams do not have captions.
  • Some of our older videos may not be captioned.

Feedback and contact information

We are committed to making our content as accessible as possible. If you do experience any difficulties navigating our website or any of our other digital services please do get in touch so we can work towards improving these areas.

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille:

email info@dumgal.ac.uk
call (01387) 734 000

We’ll consider your request and get back to you as quickly as we can.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Tel: (01387) 734 000
Email: info@dumgal.ac.uk

And we will pass the information on to the relevant department to look into.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment and you can use the free Contact Scotland BSL Service – www.contactscotland-bsl.org

Students can also contact the Student Advisors via studentadviser@dumgal.ac.uk so we can arrange a British Sign Language (BSL) interpreter or other appropriate support.

We would also recommend you contact the Student Advisors via studentadviser@dumgal.ac.uk if you need help with any disability you may have.

Technical information about this website’s accessibility

Dumfries and Galloway College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-Compliance with the accessibility regulations

Disproportionate burden

The College has a number of PDFs and other documents created in previous years, especially in our reports and information publications.

Where these are no longer being updated, we do not intend to recreate them in accessible versions as this would be a disproportionate burden. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We will make sure any new documents are accessible and meet the guidelines.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our existing PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We will make sure any new documents are accessible and meet the guidelines.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We will add captions to recordings of live video streams.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

We are working on replacing existing PDF information that is essential to our services with either an accessible HTML webpage or an accessible version of the PDF. All new PDF’s that are added to the website will be accessible or have an accessible version.

We are working on improving the accessibility of all our digital services throughout the college including our Virtual Learning Environments and learning materials.

Preparation of this accessibility statement

This statement was prepared on 17th September 2020 It was last reviewed on 9th August 2022

This website was last tested on 9th August 2022. The test was carried out by Dumfries and Galloway College. We manually sampled and tested a sample of pages for accessibility issues using the following methods: