We are aware of widespread disruption affecting Outlook and some Microsoft 365 services. Digital Services have been monitoring the issue since it was identified yesterday. It is currently affecting our ability to send and receive emails.

Microsoft is working to restore services. We do not yet have a confirmed time for normal service to resume.

At present, we have not identified any issues with College sign-ins. You should still be able to access your devices and services that use your Microsoft account to sign in, including LearnNet.

What you need to know

• You can continue to write and attempt to send emails, but please expect delays. Clicking Send does not guarantee that your message has reached the recipient.
• Check your Outbox. Messages remaining there have not yet been sent successfully.
• If Outlook shows “Disconnected” or “Trying to connect”, it cannot currently connect to the email service to send or receive messages.
• Watch for delivery failure messages. Some delayed emails will be retried automatically, but delivery cannot be guaranteed.
• For urgent matters, please telephone or speak to the person directly, rather than relying on email while the disruption continues.

Digital Services will continue to monitor Microsoft’s updates and share further information as it becomes available.

Restoration of the affected services is being managed by Microsoft. You can follow updates on Microsoft’s service status page or the BBC News live thread.

Safeguarding concerns

If you need to report a safeguarding concern while email services are disrupted, please speak directly to a Student Advisor rather than relying on email.

Thank you for your patience.

We are pleased to share the results of our recent Early Experience Survey 2026/27.  A fantastic 73% of eligible students took part in the survey, with an overall satisfaction rating of 4.6 out of 5!

Thank you to everyone who took the time to share their views and experiences.  Your feedback is extremely important to us and helps us understand what we are doing well and where we can make improvements to enhance your experience at the College.

This year, we combined our Early Experience Survey and Induction Survey into one survey, making it easier for you to share your feedback without having to complete multiple surveys.  You can now view the full survey report, including a breakdown of the results for each campus.  We are committed to listening to our students and using your feedback to make positive changes across the College.

Thank you again for having your say and helping us make Dumfries and Galloway College an even better place to learn!

The first issue of The Student Cut, your Students' Association newsletter, is here!

Catch up on what's been happening across our campuses, including Freshers' Fair, Halloween celebrations, Challenge Poverty Week and the latest student news.

Meet your Students' Association officers, find out how your feedback is making a difference and discover the support available to you.

Our Online Digital Induction is available to all students and covers the essential digital tools you’ll use during your time at College.

📶 Connect to College Wi-Fi
📧 Use your College email
💻 Borrow a laptop with LapSafe
📚 Find your way around LearnNet
👥 Get started with Microsoft Teams
🔑 Reset your password
🔒 Understand the College ICT Use Policy

Whether you’re new to College or just need a refresher, you can work through the course online at your own pace.

Following recent outbreaks of meningitis in the UK, the MenB vaccine is being offered to some older teenagers and students under 25 who are at higher risk of exposure to meningococcal group B bacteria.

To find out if you, or someone you know, is eligible for the free vaccine visit nhsinform.scot/menb-youngpeople