Cookies on the Student Portal

We use cookies on this site to provide essential functionality and to better understand how our site is being used.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

This statement aims to provide you with information on what cookies are how we use them and how to accept or reject them.

About cookies

There are two different types of cookies:

  • Session Cookies
    Session cookies are created temporarily when a user visits a website. Once the user leaves the site/closes the browser, the session cookie is deleted.
  • Persistent Cookies
    A persistent cookie file remains on the user’s device and is re-activated when the user visits the website that created that particular cookie. These cookies expire after a certain period (set in the file), or can be removed manually.

We have categorised the cookies used on our site as follows: Necessary, Analytical and Extra functionality. Necessary cookies allow our website to function correctly (such as return search results for you). Non-essential (Analytical and marketing) cookies help us to improve the website experience for our users by analysing what they actually do on our site. Additional Functionality cookies are not needed for our site to work correctly but provide additional functionality.

Student Portal Cookies

Necessary

  • Cookie Control
    Dumfries and Galloway College uses the Cookie Control product supplied by Civic UK to allow the user to manage their cookie preferences. The cookie stored by this system is called CookieControl
  • Lime Survey
    We use Limesurvey to conduct surveys. In order for the surveys to function correctly a cookie must be set. Cookies for surveys will be called YII_, YII_CSRF_TOKEN
  • Tawk.to
    Anonymous third-party cookies that allow live chat functionality (TawkConnectionTime)

Managing Cookies

In each page of our website a cookie manager icon appears in the bottom left corner. You can alter your cookie preferences for the entire site there.

You can manually control the cookies stored on your computer through your browser. Visit the homepage of your browser supplier to find out more. Examples: Firefox, Chrome, Safari, Edge

Additional Information

Web server access logs are deleted from this site after 90 days. Backup copies of these logs are anonymised for longer term storage.