Help Guides

We have gathered together a collection of Help Guides for students to help you navigate college life.

Accessing College Email
This guide will show how to connect to Office 365 and what features are available to you as a student.
Accessing any Office 365 App
This guide will show how to connect to Office 365 and what features are available to you as a student.
ICT Acceptable Use Policy
All students must agree to abide by our ICT Acceptable Use Policy when using our services.
Guidance for College Applicants to University
Tips, information and key dates for college students applying to university.
Using Lapsafe
Lapsafe is the College's new Laptop Loan System. This gives students the opportunity to check out Chromebooks at any time of the day without needing to find a member of staff.
When do I get my Bursary / EMA Payments?
Payment dates for students in receipt of bursaries or EMA payments.
How do I apply for funding?
A guide to applying for funding including frequently asked questions and who to ask for help.
Guide to getting enrolled
A guide to all the steps from receiving an offer to getting logged in...
How do I report absences?
a guide to how to submit absences, medical certificates and appeals.
Guide to LearnNet
LearnNet is where you will find all your online course materials. Follow this guide to get logged in.
What happens after I submit my application
What to expect after you submit your application for a course at the college.
How to print from a Chromebook
Print documents from a chromebook using our print service. Read this guide to find out how.
Resetting Your Password
Forgotten your password or can’t login? This guide will help you get it reset.
Where can I find my Proof of Enrolment Form?
If you require a letter of proof that you are enrolled at Dumfries and Galloway College, you can download this from LearnNet...
Where can I find the Council Tax Exemption Form?
a guide to finding your Council Tax exemption form.
Remote Learning Code of Conduct
All students must agree to abide by our IT Code of Conduct when using our services.
How to connect a laptop to WiFi
Guide to connecting a laptop to the college campus WiFi.
How to connect a mobile to WiFi
Guide to connecting a mobile device to the college campus WiFi.
Complaints Procedure
We value complaints and use information from them to help us improve our services. If something goes wrong or you are dissatisfied with our services, please tell us.
Six Top Tips for Organising Your Work
Good study begins with good organisation – this guide will share some top tips on how to keep your work organised!