Technical Guides

If you encounter a technical issue for example you can’t login and you cannot solve it using the guides below please send an email to digitalservices@dumgal.ac.uk. In order to help you as quickly as we can please also include the following information:

  • Your Name
  • Your 7 digit Student ID
  • The name of the service you are having an issue with
  • A description of the issue with as much information as you can add including any error messages or steps to replicate. 

Any issues related to Course Content should be raised with your Course Tutor.

Accessing College Email
This guide will show how to connect to Office 365 and what features are available to you as a student.
Accessing any Office 365 App
This guide will show how to connect to Office 365 and what features are available to you as a student.
ICT Acceptable Use Policy
All students must agree to abide by our ICT Acceptable Use Policy when using our services.
Using Lapsafe
Lapsafe is the College's new Laptop Loan System. This gives students the opportunity to check out Chromebooks at any time of the day without needing to find a member of staff.
Guide to LearnNet
LearnNet is where you will find all your online course materials. Follow this guide to get logged in.
How to print from a Chromebook
Print documents from a chromebook using our print service. Read this guide to find out how.
Resetting Your Password
Forgotten your password or can’t login? This guide will help you get it reset.
How to connect a laptop to WiFi
Guide to connecting a laptop to the college campus WiFi.
How to connect a mobile to WiFi
Guide to connecting a mobile device to the college campus WiFi.
Guide to making the most of Microsoft Word
Word has some great functions that that will help you do your work quicker and better. In this guide we go through 3 top tips for helping you to make the most of Microsoft Word…
Installing Microsoft Teams
This guide will show how to connect to Office 365 and what features are available to you as a student.
Guide to DigiSkillScotland
DigiSkillScotland is where some students will find their online course materials for part or all of their course. Follow this guide to get logged in.
Sign in to Adobe Creative Cloud
This guide will show how to login to Adobe Creative Cloud for students who need access to it.
Interviews on Teams for prospective students
This guide will show how to connect to Office 365 and what features are available to you as a student.
How to use a Chromebook
How to login and log off the college chromebooks...
Guide to ePortfolios
ePortfolio's can be used by students to keep a diary of activities or practical work. We have created this guide to help you manage and update your ePortfolio.